Fancyness vs. Usability

I talked to my boss and she told me our new intranet should be amazing, it should user make say "wooow".

The first idea of course is to create a lot of additional features, user web2.0 goodies, multimedia, interactivity etc.

But will this help solve people's problems? And will make people forget their current problems with using intranet and make them say wow instead? Well, maybe it's the most stunning feature to bring simplicity, easyness and great usability. It would be a big success to make people say "wooooow" because the begin to understand how things work without having to think about it...