In evaluating all the intranet solutions in our Group, this is one of my central findings:
There are boy-intranets and there are girl-intranets.
That does not only depend on who creates or manages them; the main criteria is how new content is treated.
New content in a girl-intranet is welcomed quite strictly: "Take off your shoes, hang your coat here, do you want tea or coffee? You will sit here; hand on a second, I will be right back".
That's a lot of work, but it creates a clear and tidy surface.
New content in a boy intranet has a more relaxed entree: "Beer is in the fridge, the TV is there - help yourself."
That's less work - but it works only, if the rules are simple and clear.
If you start thinking about exceptions - that's like marrying: can be heaven, can be hell, but it definitely only works if the rules are very clear.
(I will get back on this with some examples)
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